• Fortitude in Knowledge, Excellence in Action

    Welcome to Fortitude Tourism College

    About Fortitude College

    Welcome to Fortitude College, a premier institution dedicated to fostering academic excellence, personal growth, and community engagement. Established with the vision of empowering students to become leaders and innovators, Fortitude College is committed to providing a transformative educational experience.

Available courses

TOUR & TRAVEL OPERATIONS

This course provides learners with a comprehensive understanding of the structure, functions, and management of tour and travel operations within the tourism industry. It explores the roles of tour operators and travel agents, the processes involved in tour planning, packaging, costing, reservations, ticketing, and customer service. Learners will gain knowledge of both domestic and international travel operations, including itinerary preparation, documentation, and the use of global distribution systems (GDS). Emphasis is placed on ethical practices, sustainable tourism principles, and effective communication skills in meeting client needs. Through practical exercises and case studies, students develop the competencies required to manage and operate tour and travel businesses successfully.

TOUR GUIDING TECHNIQUES

The Tour Guiding Techniques course equips learners with essential knowledge and practical skills required to become professional and confident tour guides. Trainees will explore the principles and practices of effective tour guiding, including communication skills, customer care, itinerary planning, interpretation, and cultural awareness. The course also emphasizes professionalism, ethics, and safety in guiding, ensuring trainees can provide memorable and informative experiences for both local and international tourists.